Shipping

• International Shipping

  We ship to many countries via FedEx International Priority Service which is the fastest international service that Fedex currently offers.  We currently ship to the countries listed on our website her...

• Shipping methods offered

  FedEx Ground or Fedex Express Saver (3 day) shipping is included on all U.S. orders over $200. We also offer 2-Day ($10) and overnight shipping ($25).  Please keep in mind, that all shipping transit t...

• "Are any items available for immediate shipment?"

  In most cases loose stones are in stock and available for immediate shipment and at the latest within 1 business day.  Many of the sale items including rings are available for immediate shipment (unle...

• "Can you remove the company name to ensure discreet delivery?"

  All packages are sealed in unmarked Fedex boxes to ensure discrete delivery.  The Fedex box does not state Moissanite, jewelry, or give any indication as to the contents of the package (except in the ...

• "Is it possible to ship via UPS?"

  Yes, we ship via UPS....

• "Can I pick up my order in person from your office?"

  Because all of our jewelry is made to order, we do not currently have a showroom or a reception area for walk in customers.  Therefore all orders must be shipped via Fedex unfortunately. ...

• "How can I upgrade the shipping on my order?"

  We offer the following Fedex shipping methods for US orders, over $200: Fedex Ground or Fedex Express Saver (3-day*): Free Fedex 2nd Day Express (2 day*):  $10 Fedex Express Standard Overnight (1 day*...

• "Where do I track my order once it ships?"

  When your order has shipped, you will receive an email with the tracking information.  It will also appear in your order history on the website.  If the package shipped via Fedex, it can be tracked vi...

• "How can I reroute the shipment to a new address?"

  Once the Fedex package has been picked up from our company changing the delivery is difficult given Fedex's system. It the package is going to a U.S. address and was shipped via Fedex Express, it is p...

• "Will I receive a tracking number once my order has shipped?"

  Once your order has been processed, packaged, and picked up by Fedex, we will email the tracking number to the email address provided. We also will update your order history with the tracking number. ...